WARRANTY PROGRAM
Moss Snowstick offers a 1-year warranty on all boards from the date of purchase, exclusively for the original purchaser. Please retain your original purchase receipt or invoice (proof of purchase) for any potential warranty claims. If the original proof of purchase cannot be provided, Moss will use the manufacturing date as the start of the warranty period. All warranty claims are subject to inspection by Moss Snowstick, and items will be repaired or replaced if deemed defective in materials or workmanship.
Coverage includes:
- Structural cracks on the top sheet, base, core, edge, or sidewall due to manufacturing defects (excluding impact damage).
- Delamination of top sheet, base, sidewall, edge, tip, or tail protectors due to manufacturing defects (excluding impact damage).
- Stripped, spinning, or misaligned inserts (note: stripped inserts caused by improper mounting are not repairable and not considered a material flaw).
Exclusions:
- Issues resulting from impact, misuse, abuse, or neglect, such as rail and rock damage.
- Cosmetic concerns, including top sheet dents or chips, sun-faded graphics, and edge oxidation or rust.
- Damage caused by improper mounting of bindings.
- Products used in rental or lease programs.